#how to keep customers happy
Three ways to keep customers happy
- Guide customers with solutions to their queries
- Respond promptly to feedback
- Give the best quality product
What weakness can you convert as opportunity?
What is your HARD goal?
When you find a sales executive meet his targets consistently, how do you respond? Analyze what was right in his approach and help others in the team adopt the process. Mark Murphy, a US based leadership trainer reveals that successful sales executives are motivated by Heart driven, Animated, Required and Difficult (HARD goals). They are aware of what they really want, what makes them come alive, what is more attractive to them in life and what challenges will tap their talents. HARD goals are so compulsive that implementing them is never a burden. Next quarter, when you notice is a slack in sales numbers, ask your sales team what their HARD goals are. Encourage them to work hard without excessive work load.
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